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FAQ

What is the best shipping option?

If you are shipping to a residential location USPS will be the least expensive option. For the most part we ship USPS unless the box weighs too much. In this case your order will have to ship UPS. At checkout you can select which option you would like. UPS is typically more expensive for residential locations. No matter which service you choose we will make sure that you receive your order.

My shipping cost seems high. Why is it costing me so much?

Our shipping calculator tends to be high. We will never charge you more than what it costs to ship the item.

I'm in a time crunch. How can I get my order quicker?

We understand that things come up last minute and you may need your order ASAP. If this is the case it is best to call us at 508-765-9209 and place your order over the phone. This way we can ship the order and have it arrive next day. If you already placed your order online you can call or email us at customerservice@sadiegreens.com and we can locate the order and expedite the shipping. If you want to place the order online leave a note in the order notes at checkout that you would like expedited shipping and the date that you need it by. In all of these cases the shipping will cost more for next day delivery.

I don't see the color that I'm looking for. How can I get it?

If you are looking for a specific color in our vintage reproduction collection that is not shown we can more than likely make it in the color you are looking for. There are many Swarovski crystal colors. We have the most popular listed on our site and can make the color you are looking for upon request. To view the whole color chart go here To order the color you are looking for you can write in the order notes at checkout which color you would like. You can also call us at 508-765-9209 and we can make sure you get exactly what you are looking for.

If you are looking for a specific sea glass color and it is not available on line chances are we do not have it at the moment. You can always call us at 508-765-9209 to see when we are expecting to get the color you are looking for in or if we have a limited quantity available.

Is your sea glass jewelry made using real sea glass?

No. Our sea glass is created by tumbling recycled glass. We make sure that our sea glass looks as authentic as possible, however it is created by us, not nature.

What type of metal is alpaca?

Alpaca is an alloy metal that is a mix of copper, nickel, and zinc and then is plated silver and lacquered to create a durable non-tarnishing finish. The results is a metal that has the look of sterling silver at a fraction of the price.

What is type of metal is tumbaga?

Tumbaga is an alloy metal of brass with just a touch of copper so that the color will resemble 14k gold. Our pieces made with this metal are lacquered to prevent turning or tarnishing. Do not use chemical cleaners on these items because it will ruin this lacquer coating, if cleaning is necessary simply wipe clean with a damp cloth.

Will my jewelry tarnish?

Our jewelry made from mixed metals, alpaca, tumbaga, copper, usually doesn’t tarnish with regular wear. If some discoloration occurs it can be cleaned using a polishing cloth. It is important that you do not use any chemical cleaners on your jewelry. This will strip the lacquer and make the discoloration worse. Storing the jewelry in ziplock bags when not being worn will help prevent tarnishing.

Our vintage reproduction collection is made from a base metal of brass, plated, then lacquered. Some darkening of the metal may happen with age, but each item is lacquered to keep it from tarnishing, however if this coating is removed it will tarnish. The protective coating can be harmed by some perfumes and chemical cleaners!

What is the best way to take care of my jewelry?

Store your jewelry in a plastic bag. This keeps the jewelry from coming in contact with any moisture that may cause discoloration.

Use a polishing cloth to remove any discoloration. With a few wipes the metal will look brand new.

Do NOT use chemical cleaners. This is the most important tip! Chemical cleaners will strip the metal of its lacquer and cause irreversible damage. It might seem like a quick fix, but it’s not!

Put on any perfume or hairspray BEFORE putting on your jewelry. The chemicals in these products can potentially strip the lacquer from your jewelry.

Do NOT wear your jewelry to the beach or in the shower. It is best to keep your jewelry from coming in contact with any moisture. To keep it looking new remember to take off your jewelry before going to the beach, swimming, or taking a shower. 

Can I shop at your factory location?

Our studio location is not open to the public, but if you are a WHOLESALE shopper you can visit us anytime. We just ask that you call ahead and let us know you are coming because when we do shows a lot of the stock goes there with us. Please view our Wholesale Information page for further details.

How do I become a wholesale shopper?

If you have a store and have a resale tax ID number/certificate you can be a wholesale shopper! Please see our page on wholesale information.

What is your return policy?

Our return policy is simple! If you are not happy with your purchase please give us a call for return authorization.

(508) 765-9209